Shipping & Delivery
Clear, straightforward delivery information for all Pansariya orders across India.
Standard Delivery
Standard delivery on Pansariya is completely FREE for all orders delivered within India.
For customers selecting Cash on Delivery (COD), a flat ₹49 handling fee is added at checkout to cover courier cash verification and processing.
Where We Deliver
We ship to serviceable postal pin codes throughout all Indian States and Union Territories. During checkout, our system validates your delivery location using a valid 6-digit Indian postal PIN code.
Order Processing
Once your order is successfully placed, it is reviewed and prepared for fulfillment. Orders placed on working business days (Monday through Saturday) are typically packed and handed over to our courier logistics partners promptly.
Orders placed on Sundays or national holidays are queued for processing on the following business day.
Tracking Your Order
As soon as your package is dispatched, you will receive an email notification containing your tracking link and Air Waybill (AWB) number.
You can also view your shipment progress at any time by logging into your Pansariya Customer Account.
Delivery Issues
If you encounter any unexpected delays, delivery rescheduling, or issues with package condition upon arrival:
- Damaged or Tampered Package: If the outer box is noticeably damaged or the tamper seal is broken upon arrival, please take photos and notify us within 48 hours of receipt.
- Undelivered Shipments: If tracking indicates delivery but you have not received the parcel, check with building security or household members, then reach out to us immediately.
Need Help With a Shipment?
Contact our team with your Order Number for assistance.