Terms of Service

1. Acceptance of Terms

By accessing, browsing, or purchasing from Pansariya ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website.

2. Website Use & Account Responsibilities

You agree to use this website only for lawful purposes in accordance with applicable laws in India. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Product Information & Traditional Wellness Notice

We strive to provide accurate information regarding product titles, descriptions, traditional uses, and ingredients.

4. Orders, Pricing & Payment

• Pricing: All prices are displayed in Indian Rupees (INR) and are subject to change without prior notice.
• Order Confirmation: Order receipt acknowledges your purchase intent. We reserve the right to cancel or limit orders in the event of pricing errors or pin code serviceability limitations.
• Payment Methods: We accept online prepaid transactions (Credit/Debit Cards, Net Banking, UPI) through authorized payment gateways, as well as Cash on Delivery (COD) for eligible pin codes.

5. Shipping & Delivery

Standard delivery is FREE across serviceable pin codes in India. Estimated delivery timelines depend on postal location and courier partner operations. For comprehensive information, refer to our Shipping & Delivery Policy.

6. Returns & Refunds

We offer a 7-day return request window for products that arrive damaged, defective, or with broken safety seals. Details and instructions are available on our Returns & Refunds Policy.

7. Intellectual Property

All content, including brand names, product titles, descriptions, visual assets, and store design elements, are the intellectual property of Pansariya. You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by Indian law, Pansariya shall not be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, the website or any products purchased.